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Post by kal on Apr 28, 2011 6:28:30 GMT -5
On the upside Full details hereThis doesn't excuse anything, yadda yadda yadda but your important Credit Card's should be safe. I'm relatively confident SONY wouldn't risk a statement like that if they thought there was even a slim chance the information was loose. As the only thing worse than letting people have the information would be to not tell those affected that they're at risk. |
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Post by zellsf on Apr 28, 2011 11:28:29 GMT -5
Some of you guys are really overreacting, this will blow over in a few weeks and both Sony and consumers will have learned a valuable lesson.
Also, never forget that all hackers are actually the same person. With the same motive.
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Post by Warchief Onyx on Apr 28, 2011 11:42:05 GMT -5
This is definitely not something that will "blow over." American and British lawmakers are calling for legal investigations into the way Sony handled this mess and their security measures. Between that and any class action lawsuits, this could cost Sony billions.
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Post by zellsf on Apr 28, 2011 12:24:22 GMT -5
I was talking about the distrust towards Sony. It'll pass quickly, especially considering there wasn't that sensitive data leaked in the first place. I didn't mean that Sony wouldn't be paying for this for a while. How much would just be speculating though, but I really doubt it will be billions.
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Post by Warchief Onyx on Apr 28, 2011 12:41:13 GMT -5
Personal information isn't sensitive data? They got EXTREMELY lucky that the credit card info was, in fact, encrypted. But a lot of personal information got hacked and that can still be used for identity theft purposes.
And yes, this could cost Sony billions (class action lawsuits/settlements + legal fees + fines + revenue loss from day-to-day operations of PSN and the PS Store). It all adds up.
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Post by zellsf on Apr 28, 2011 12:49:23 GMT -5
Who's going to seriously use my full name, address and birth date in any meaningful way? A very, very small amount of identity thieves might, but obtaining the same data otherwise really isn't that hard. I really don't see why I should be upset about this. Even if I was upset I don't see why it would last a long time.
Nowhere did I argue that it couldn't. It's all speculation with no facts at the moment.
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Post by Catalyst on Apr 28, 2011 13:35:32 GMT -5
During this whole thing it felt like people were really just pushing Sony to outright say that they're credit card info was taken. Sony seemed to be doing the right thing and just announcing what was taken as little by little they were confirming things. While I think this will affect how people view gaming networks and credit cards in the long run, I don't think it'll personally affect Sony more than it already has. Within a few weeks all those who were on Playstation consoles to begin with probably will as well. Also, once they prove that credit card info hasn't been taken will any of these lawsuits actually have anything to go on? I mean I'm pretty sure most people can have the same info that was taken right on their Facebook account.
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Post by Deleted on Apr 28, 2011 13:38:27 GMT -5
Who's going to seriously use my full name, address and birth date in any meaningful way? A very, very small amount of identity thieves might, but obtaining the same data otherwise really isn't that hard. I really don't see why I should be upset about this. Even if I was upset I don't see why it would last a long time. 50000 Nigerian princes can't be wrong. |
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Post by Warchief Onyx on Apr 28, 2011 13:54:53 GMT -5
Also, once they prove that credit card info hasn't been taken will any of these lawsuits actually have anything to go on? I mean I'm pretty sure most people can have the same info that was taken right on their Facebook account. There is a HUGE difference between people willingly posting that information on a public forum like Facebook and people entrusting a company to protect their personal information, with said company failing to do so. |
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Post by kitten on Apr 28, 2011 14:19:45 GMT -5
Sony seemed to be doing the right thing If you think that their extremely minimal communication and reassurance to their customer base was "doing the right thing," then holy fuck, what is wrong with you? If Sony were anything near "doing the right thing" this wouldn't have happened, and it wouldn't have taken them days before they released before they released a statement (on the 26th, they finally put an official statement up on their blog to customers, what, 5 days after it had started?). I get PSN advertisements in my e-mail a few times a week, but they couldn't even be arsed to send out something as simple as fucking e-mail to let me know what had happened, even though they clearly have my mailing address and are fine advertising to me constantly. Instead, I get an error code on the console that means absolutely nothing to me until I punch it into a Google search and have third parties alerting me my credit card information could be compromised and that my personal information has already been mined. Sony's treatment of their customers isn't just bad, it isn't just negligent, it seriously borders on being contemptuous. The fact anyone can defend it as being anything less than atrocious blows my mind, but at least the (very) popular opinion on this situation is that Sony has done something really, really stupid and are going to pay for it. The brand loyalty Sony's been carrying ever since Joe Average had his first religious experience with a video game playing Final Fantasy 7 back on the PS1 has been disgusting, and I'm more than glad to finally see Sony being exposed for being as terrible and villainous as they truly are. As far as this even blowing over? I highly doubt it. In addition to the lawsuits that are no doubt going to be attached to this situation, people still talk about back when Xbox Live was down for a day due to maintenance and people got a free game out of it. PSN has been down over a week and compromised personal information, then they did jack fucking shit in telling you about it and the only compensation they've reported offering is a few extra months if you decide to upgrade to Playstation Plus. No, seriously, I didn't make that up. XBL goes down, scheduled for one day, you get a free game. PSN goes down, clearly unscheduled and unwarned, due to a hacker attack that compromises your personal information for over an entire week, you get 3 months of an incredibly shitty subscription service that had just been down for an unscheduled week if and only if you buy a year, first. Say what you will about Microsoft, but you will never, ever see them handle a customer service nightmare like this remotely this fucking poorly, and it's considerably less likely you'll see them go through a situation like this, as they're actually proactive about their gaming services and the security on them. |
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Post by zellsf on Apr 28, 2011 14:44:51 GMT -5
Yeah... No. I haven't heard about this in a long time, people might very well remember it but no one really cares that it happened any longer.
That really goes into speculating again. Safer just to take a lesson from what happened now and DON'T trust corporations with your personal information unless there is a definite need for it.
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Post by Weasel on Apr 28, 2011 14:52:10 GMT -5
Why is this an argument?!
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Post by Catalyst on Apr 28, 2011 15:02:45 GMT -5
It sounds like they just wanted to get handle on things first, no use yelling meltdown when at best it might've been just be a fire. I mean what else could they have said. Anything else after each step would've been way to much assumption. When they first realized they'd been breached they went about discovering whether personal info had been seen, and then afterwards once they found out that that'd been takin' they went on to see whether the more crucial personal info such as credit card info was taken. And as each step was confirmed they did tell us what was going on. I get the feeling that the first few days when we heard nothing was because everyone was all a scramble trying to figure out what had happened. I'm not saying they did a spectacular job, I'm just saying don't think they did a positively horrendous job, which is what some people are making it out to be. They could've done an absolute crap job, with the credit card info being not encrypted, and them trying to hide this underneath the carpet. But no as soon as they found out things they shut down the PSN which to me shows they jumped on this thing as soon as it started happening which is what I think any decent company should be doing.
Also, I wouldn't necessarily trust Microsoft with my personal info any more than I would with Sony.
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Post by Deleted on Apr 28, 2011 15:11:00 GMT -5
Say what you will about Microsoft, but you will never, ever see them handle a customer service nightmare like this remotely this fucking poorly, and it's considerably less likely you'll see them go through a situation like this, as they're actually proactive about their gaming services and the security on them. RROD's didn't start out with a three-year warranty. Granted, this is a much more serious issue, but MS still didn't handle that with aplomb. |
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Post by acidonia on Apr 28, 2011 15:22:19 GMT -5
To be honest the PSN store is freaking Joke compared to Xbox Live. They is way to many Games out in Diffrent regions and alot of them especaly the PS1 classics was out in all Regions but there to cheap to put them on Psn for every region lots of big name companys do this all the time. Games are never brought out same week worldwide most of the time another thing that for most 360 games never happens. The DLC for games is region locked that makes no sence when the games themselves are not another thing that not a problem on Xbox Live. It took me once over a Hour to download a 1 gig game from PSN store to my Psp. The prices for some games are absurd who in their right mind would pay £7.99 for the original Tomb Raider when you could get FF5,7,8 or 9 for the same price instead. PSP memmory sticks are way to expensive as well and alot of Psn games you do not know the file size until you buy it either that is stupid. THen theres companys like NISA who refuse to bring there newer titles in Europe for PSP on disc I aint gonna buy it off PSN if you can give the rest of the world a disc version why not europe. Okay rant over now this. www.youtube.com/watch?v=dPc4JadvX7E |
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